NIM Error

Hello everyone,
i got the MiniTiouner Pro V2 and i am having some errors which i cant explain. I connected the MiniTiouner and initialized it. After that i did the Hardware checks and i keep getting the same errors. On the "Check MiniTiouner Drive and Filters V0.4a" i get the error message:
------ NIM and Demodulator detection ------
Write_register function failure.
Also Demondulator detection and Synthesizer detection are red. And on the NIM: it only shows questionmarks. This is the output of the Test:
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
DLL detection
----------------------------------------------------------------------
DLL version: 3.2.16
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
USB channels detection
----------------------------------------------------------------------
we have found 2 device(s)
............................................
device 0:
device named: MiniTiouner_Pro_TS2 A
For I2C, we will use this device
Handle: 122954960
............................................
device 1:
device named: MiniTiouner_Pro_TS2 B
For TS, we will use this device
Handle: 122951464
............................................
USB driver version: 2.12.36
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I2C initialisation
----------------------------------------------------------------------
I2C controler INIT OK
OK MPSSE is empty
Init MPSSE I2C done!
***********************************************************
------ NIM and Demodulator detection ------
Write_register function failure
Just to be sure i also tried the other Test Programm "Test My MiniTiouner version 2.3 D2XX test". Here i also got another Error. It tells me that there is no NIM when i click the "TEST NIM" funktion. The output message is the following:
****************** NIM I2C controler INIT *******************
NIM_I2C controler INIT OK
OK MPSSE is empty
Init MPSSE NIM I2C done!
*************************************************************
........................................
MiniTiounerPro/Pro2 detected
TS1 led is OFF
TS2 led is OFF
MiniTiounerPro2 detected
LNB A detected at 0v
LNB B detected at 0v
MiniTiounerPro2 detected
LNB A detected at 0v
LNB B detected at 0v
$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
NIM Test
$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
Trying to get the Demodulator serial number
No NIM detected
::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
No NIM detected
::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
ERROR: impossible to read a correct value from Demod chip
.........................................
MiniTiounerPro/Pro2 detected
TS1 led is OFF
TS2 led is OFF
MiniTiounerPro2 detected
LNB A detected at 0v
LNB B detected at 0v
MiniTiounerPro2 detected
LNB A detected at 0v
LNB B detected at 0v
$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
END Test NIM
$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
i will also add the visiuals of the tests. I double checked all the connections and everything else that came to my mind. But i still can't see why this problem occures
i got the MiniTiouner Pro V2 and i am having some errors which i cant explain. I connected the MiniTiouner and initialized it. After that i did the Hardware checks and i keep getting the same errors. On the "Check MiniTiouner Drive and Filters V0.4a" i get the error message:
------ NIM and Demodulator detection ------
Write_register function failure.
Also Demondulator detection and Synthesizer detection are red. And on the NIM: it only shows questionmarks. This is the output of the Test:
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
DLL detection
----------------------------------------------------------------------
DLL version: 3.2.16
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
USB channels detection
----------------------------------------------------------------------
we have found 2 device(s)
............................................
device 0:
device named: MiniTiouner_Pro_TS2 A
For I2C, we will use this device
Handle: 122954960
............................................
device 1:
device named: MiniTiouner_Pro_TS2 B
For TS, we will use this device
Handle: 122951464
............................................
USB driver version: 2.12.36
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I2C initialisation
----------------------------------------------------------------------
I2C controler INIT OK
OK MPSSE is empty
Init MPSSE I2C done!
***********************************************************
------ NIM and Demodulator detection ------
Write_register function failure
Just to be sure i also tried the other Test Programm "Test My MiniTiouner version 2.3 D2XX test". Here i also got another Error. It tells me that there is no NIM when i click the "TEST NIM" funktion. The output message is the following:
****************** NIM I2C controler INIT *******************
NIM_I2C controler INIT OK
OK MPSSE is empty
Init MPSSE NIM I2C done!
*************************************************************
........................................
MiniTiounerPro/Pro2 detected
TS1 led is OFF
TS2 led is OFF
MiniTiounerPro2 detected
LNB A detected at 0v
LNB B detected at 0v
MiniTiounerPro2 detected
LNB A detected at 0v
LNB B detected at 0v
$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
NIM Test
$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
Trying to get the Demodulator serial number
No NIM detected
::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
No NIM detected
::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
ERROR: impossible to read a correct value from Demod chip
.........................................
MiniTiounerPro/Pro2 detected
TS1 led is OFF
TS2 led is OFF
MiniTiounerPro2 detected
LNB A detected at 0v
LNB B detected at 0v
MiniTiounerPro2 detected
LNB A detected at 0v
LNB B detected at 0v
$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
END Test NIM
$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
i will also add the visiuals of the tests. I double checked all the connections and everything else that came to my mind. But i still can't see why this problem occures